Last updated: [Insert Date]
Trend Crest ("we," "us," or "our") operates the website trendcrest.net. This Privacy Policy explains what information we collect when you visit our site or use our tools, why we collect it, how we use it, and the choices you have. By using this website, you agree to the practices described below.
We collect information you provide directly through contact forms, our Instant Quote Estimator, our Free Website Audit tool, and the AI chat assistant — including your name, company name, email address, WhatsApp or phone number, website URL, and any project details you choose to share. If you use the Free Website Audit tool, we temporarily process the URL you submit in order to generate a report; we do not store the content of the pages we scan.
We also automatically collect limited technical information when you browse our site, such as your general location, browser type, device type, and pages visited, through standard analytics tools. This helps us understand how the site is used and where it can be improved.
We use the information you provide to respond to inquiries, prepare quotes and proposals, schedule calls or meetings, and — only with your consent — send occasional updates about our services. We do not use your information to make any automated decision that has a legal or similarly significant effect on you.
We use cookies for basic site functionality and, where you consent, for analytics through Google Analytics. When you first visit, a banner lets you accept or reject non-essential cookies — both options are equally easy to choose. For visitors in the EEA, UK, and Switzerland, analytics and advertising cookies are off by default until you actively accept them. You can change your choice at any time using the "Cookie Settings" link in the footer of any page.
We do not sell your personal information to third parties. We may share limited information with service providers who help us operate the website and respond to inquiries — for example, email delivery services, analytics providers, and the AI provider that powers our chat assistant — and only to the extent necessary for them to perform that function on our behalf.
We retain contact and inquiry information for as long as reasonably necessary to respond to your request, maintain business records, and comply with legal obligations, after which it is deleted or anonymized.
You may request access to, correction of, or deletion of your personal data at any time by emailing info@trendcrest.net. We will respond to verified requests within a reasonable timeframe.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be reflected by updating the "Last updated" date above.
This is a general-purpose placeholder policy. Replace it with one reviewed by a legal professional before going live, especially for clients in the UK/EU or other regions with specific data-protection laws such as GDPR.